Our AI Commitment
Putting AI to work, responsibly
When it comes to the complex, ever-changing world of AI, HoneyBook is committed to empowering business growth with your security and privacy top of mind.
Our values
Privacy & security
We take extensive measures to keep data encrypted, private, and secure. We do not use personally identifiable information to train HoneyBook AI.
Transparency
We’ll make it clear when you’re interacting with HoneyBook AI and, whenever feasible, show what data is used to generate a result.
Control
HoneyBook AI will not take action without your oversight. You can opt in (or out) of any AI tool and always discard or edit AI-generated outputs.
Our AI product principles
Personalized
HoneyBook AI delivers outputs that are personalized to your brand, industry, and services.
From mirroring your tone of voice to analyzing your business data, the results, insights, and predictions provided are specifically tailored to your business.
Innovative
We believe everyone should be able to craft a life on their own terms.
So we’re building AI tools that amplify your strengths and take busy work off your plate—transforming obstacles into opportunities for growth, with you in control every step of the way.
Embedded
HoneyBook AI is built to work smoothly within your existing workflow—not add additional steps.
Its job is to help you work more efficiently by being proactive, conversational, and available when and where you need it most.
Accessible
AI is complex, but using it shouldn't be.
We use a conversational interface and intuitive design so you know how things work, what data is involved, and can easily get the most out of this powerful technology.
Honest
HoneyBook AI aims to provide valuable and actionable insights.
At the same time, we’re transparent about limitations and our confidence in the results provided. AI is not perfect, it can make mistakes and, when in doubt, should always be verified with secondary sources.
Personalized
HoneyBook AI delivers outputs that are personalized to your brand, industry, and services.
From mirroring your tone of voice to analyzing your business data, the results, insights, and predictions provided are specifically tailored to your business.
Innovative
We believe everyone should be able to craft a life on their own terms.
So we’re building AI tools that amplify your strengths and take busy work off your plate—transforming obstacles into opportunities for growth, with you in control every step of the way.
Embedded
HoneyBook AI is built to work smoothly within your existing workflow—not add additional steps.
Its job is to help you work more efficiently by being proactive, conversational, and available when and where you need it most.
Accessible
AI is complex, but using it shouldn't be.
We use a conversational interface and intuitive design so you know how things work, what data is involved, and can easily get the most out of this powerful technology.
Honest
HoneyBook AI aims to provide valuable and actionable insights.
At the same time, we’re transparent about limitations and our confidence in the results provided. AI is not perfect, it can make mistakes and, when in doubt, should always be verified with secondary sources.
Feedback front and center
Our members are at the heart of everything we build and their input is critical to ensuring our platform meets their needs and desires.
We use in-product feedback to create a consistent cycle of product improvement. Join our community to share yours.
FAQs
HoneyBook AI is designed to help independent business owners manage their workload more efficiently. It automates admin tasks like scheduling, invoicing, and follow-ups, keeps track of key details from client interactions, and surfaces insights to help entrepreneurs stay on top of their business.
Unlike traditional AI tools that require expert prompts or feel impersonal, HoneyBook AI works seamlessly in the background—helping business owners respond faster in their unique tone of voice, stay organized, and focus on high-value work without losing their personal touch. It’s like having a reliable second set of hands that make sure nothing slips through the cracks.
HoneyBook AI is built upon a blend of proprietary machine learning (ML) models and integrations. We will clearly communicate when you are interacting with HoneyBook AI and provide access to Help Center materials that provide additional information on how our features function.
At HoneyBook, we believe in harnessing the power of AI, responsibly. User data, privacy, and business integrity are of the utmost importance and we build tools with these values top of mind so that independent businesses can confidently leverage this transformative technology to their benefit.
HoneyBook AI features are designed with user privacy and data security top of mind. Our data is processed in compliance with industry standards and we do not use personally identifiable information to generate AI outputs. HoneyBook AI will not take action on your behalf without your approval and you can turn off our AI features at your discretion. You can also request to have your data removed from our platform at any time.
Personalization is at the heart of how we’ve built HoneyBook AI. Our AI-generated outputs are tailored to your unique business, based on your specific services, tone of voice, and chosen aesthetic.
Yes, you can choose to turn HoneyBook AI off at any time. To do this, navigate to the company settings page, and you’ll see a list of the AI features available on the HoneyBook platform. You can choose to toggle off whichever features you decide.
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